Privacy Policy

Last updated: August 2, 2026

At Marjan, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and how we keep it secure when you visit marjantableware.com or place an order with us.

Information We Collect

When you place an order or contact us, we may collect:

• Full name
• Phone number
• Email address
• Shipping address
• Billing information (if applicable)
• Order history
• Any information you voluntarily provide when contacting us

We may also automatically collect limited technical information such as:

• IP address
• Browser type
• Device information
• Pages visited on our website
• Cookies and website usage data

How We Use Your Information

We use your information to:

• Process and deliver your orders
• Communicate with you regarding your purchases
• Respond to customer service inquiries
• Improve our website and shopping experience
• Prevent fraud and maintain website security
• Comply with legal obligations

If you subscribe to our newsletter or choose to receive updates, we may also send you information about new collections, promotions, and special offers. You may unsubscribe at any time.

Sharing Your Information

Your privacy is important to us. We do not sell, rent, or trade your personal information.

Your information may be shared only when necessary with trusted third parties such as:

• Payment providers
• Delivery partners
• Website hosting and technical service providers
• Government authorities when legally required

All third parties are required to handle your information securely and only for the services they provide.

Our Store and Shopify

Marjan’s website and store are powered by Shopify. Shopify hosts our store and processes information on our behalf in order to provide and improve the services that run our website, including payments, order processing, and site security. Information you submit through our store is transmitted to and shared with Shopify, and may be processed by Shopify in countries other than Egypt.

To learn more about how Shopify handles personal information, you can review the Shopify Consumer Privacy Policy.

Cookies

Our website uses cookies to improve your browsing experience. Cookies help us:

• Remember your preferences
• Improve website performance
• Understand how visitors use our website
• Provide a better shopping experience

You can disable cookies through your browser settings, although some website features may not function properly as a result.

International Data Transfers

While we currently ship only within Egypt, our website is hosted on infrastructure that may store or process data outside Egypt. By using our website, you understand that your information may be transferred to, stored, and processed in a country other than your own.

Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security. We recommend avoiding sending highly sensitive information through unsecured channels such as email.

Children’s Privacy

Our website and services are not intended for use by children, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete it.

Your Rights

Depending on your location, you may have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data, where legally permitted
• Request a copy of your information
• Withdraw consent for marketing communications at any time

We will not discriminate against you for exercising any of these rights. To exercise any of these rights, please contact us using the email below. We may need to verify your identity before processing your request.

Complaints

If you have concerns about how we handle your personal information, please contact us first so we can try to resolve the issue directly. Depending on your location, you may also have the right to lodge a complaint with your local data protection authority.

Third-Party Links

Our website may contain links to third-party websites or social media platforms, such as Instagram. We are not responsible for the privacy practices or content of those external websites, and we encourage you to review their privacy policies separately.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our business or legal requirements. Any updates will be posted on this page with a revised “Last updated” date.